13 July 2007

Michael Gellerman
18972 NW Northshore Ct
Portland, OR 97229 USA
Tel: +1 503 929 6555
msgellerman@gmail.com


Experience

Raccoon Dog Associates
- Principal/Consultant
- Contracted Management
Portland, Oregon
Tokyo, Japan
Namibia/South Africa
Berkeley, California
1999 - present
1993 -1997

I have used this company name for a number of consulting and contracted management projects over the years. I have worked on a number of different projects in Japan, Southern Africa and North America including:
  • designed a new database and user interface for subscription and customer relations management using Open Source resources for the scientific journal Nature (Japan)
  • acting Director of Technology for Justsystem, Inc. - the US subsidiary of Justsystem Corp. I designed and managed the support systems, network and telecommunications. I additionally conducted detailed technical reviews of new technology for their venture capital investment subsidiary. Additional responsibilities included managing customer service and support for this Japanese company for two years while they tried to expand to the US market and invest in new technology projects.
  • acting Director of Operations/IT for Calyx & Corolla, a direct to consumer flower company. I reworked their systems with FedEx and communications with direct-ship vendors, installed new inventory systems and managed day to day IT operations during their transition when purchased by Capitol Cities/ABC.
  • acting Director of Operations for IBE, Inc. and COO. A direct marketing firm representing the Heriot-Watt University (Edinburgh Business School) Distance Learning MBA for North America during the transition to absorbing the program into the University's international marketing program
  • partner in developing the environmentally-conscious consumer store Marina Green in San Francisco. We opened two stores that were successful and sold them to a competitor EarthSake
  • consulting biologist on endangered island bird species for the Ministry of Environment and Tourism (Japan)
  • consulting biologist for the Namibia Breeding Bird Survey and National Biodiversity Project
  • private consultant and natural history trip organizer/naturalist for clients in Australia, Africa, North America, Asia, South and Central America and the sub-Antarctic Islands.

Pinnacle Rock Associates
Partner
Berkeley, California
1997 - 1999

Along with two colleagues, all of us former CIOs or Vice Presidents of IT, we formed this consulting group that continues to be successful. We saw a need for specialized information systems and management consulting for small to medium sized speciality retailers that were growing rapidly and had difficulty keeping pace with technology but were not quite large enough or capital-rich enough for traditional solutions. We specialized in systems integration, customization, and conversions for a number of prominent clients. We also did a number of legacy "Y2K" conversions to updated systems. I specialized in database design, user interface design, data conversion, training and management reporting development. Most of the work we did was on the IBM AS/400 or Windows NT Server, but we had plenty of experience with PICK, COBOL, S/38, UNIX operating systems, and most databases (open source and commercial) in common use. Example list of clients:
  • The Nature Company
  • The North Face
  • Smith & Hawken
  • Backroads (Travel)
  • Mountain Hardware
  • Discovery Channel Stores

Real Goods Trading
Director of Operations/COO
Ukiah, California
1990 - 1993

Primarily a catalog company of alternative energy (wind/solar/hydro) solutions for independent living and environmentally conscious consumer products - I was recruited to manage the operations, upgrade their systems, and provide experienced management in anticipation of rapid growth. The company expanded dramatically and successfully during my term in senior management and was eventually purchased by Gaiam, a holding company for a number of "lifestyle companies". My responsibilities and projects included:
  • managing Customer Service, Distribution, Information Systems, Technical Support and Purchasing
  • executive management of the company along with the Chief Financial Officer and President
  • helping raise private and customer capital through two over-subscribed public offerings
  • installation, conversion and training of a new comprehensive inventory, sales and marketing system (hardware and software)
  • installation and training of a new call center system
  • design and development of management reporting for productivity, sales, financials, and marketing
  • design, development and logistics for opening retail locations
  • human resources management including worker's compensation, unemployment, hiring/firing decisions and benefits management

The Nature Company
Progressively Responsible Positions
Berkeley, California
1985 -1990

An innovative and pioneering retailer of products dedicated to enhancing the appreciation and enjoyment of the natural world. Products included books, optics, framed and poster art, sculpture, minerals and fossils, educational toys, and nature inspired gifts and tools for the naturalist. I started with the company when it had 3 stores in the Bay Area and served in progressively responsible positions. It eventually grew to 165 stores in five countries before being purchased by The Discovery Channel.
  • Operations Manager. Responsible for:
    • receiving product from vendors and distribution to all retail stores
    • delivering and setting up new store opening inventory, fixtures and logistics during a rapid growth period
    • general logistics for a rapidly growing company
  • Director, Inventory Control. Responsible for:
    • physical inventory control, security and electronic inventory accuracy for retail and catalog operations with large warehouses and national retail operations.
    • daily sales audit for all transactions in retail and catalog divisions
    • organizing and executing physical inventories bi-annually and reporting financial results
    • design and development of new point-of-sale devices, integration and training for new merchandising and financial systems
  • Director/Vice President, Operations. Responsible for:
    • budgeting and results for multiple departments
    • membership on the executive committee for general company goals, budgets, policy and strategy
    • direct management of Information Systems, Catalog and Retail Distribution, Inventory Control, Systems Development and Training (over 20 direct reporting employees, over 500 employees at peak in all departments)
    • projects; including relocating distribution facilities and operations from California to Kentucky, international expansion of systems and logistics, development of customized executive reporting and detailed merchandise performance reporting outside of vendor supported systems
    • systems development and training at all levels, developed a training department and curriculum for retail and corporate users
    • complex human resources issues including union/management negotiations, hiring/firing, benefits and transition or relocation packages
  • Vice President, System Development. Responsible for:
    • multiple complex hardware/software upgrades with no interruption of business
    • integration of subsidiary companies into the merchandising/inventory/distribution systems (Smith & Hawken, Hear Music, international Nature Company partners)
    • training, design customized reporting and systems for partners, ongoing management of the development team for point-of-sale , inventory and merchandising applications.
  • Consultant, International Business. Responsible for:
    • opening and integrating stores in Japan, UK, Australia and Canada
    • integrating harmonized code logic into export documents and providing partner specific reporting
    • integrating sales and inventory data from overseas vendors into replenishment algorithms that match transit times and export issues. Working with customs agents for integration of import/export issues.

Research Biologist
Various Locations
1982 - present

I have always taken some time out from other jobs and projects to be a biologist. That is my first love and while I am accomplished in the systems and operations area, it has been complimentary to pursuing a greater understanding of ecology and natural history. This is a sampling my work over the years, sometimes with holidays, sometimes between jobs and moves and occasionally with a leave of absence with an employer or client who understands that this work gives me insight into how the world works:

  • Reproductive Ecology of Microtus californicus and related rodents in California
  • San Clemente Island Loggerhead Shrike Conservation and Restoration Project
  • Distribution and Breeding Ecology of Eastern Sierra Migratory Mule Deer
  • Evolutionary Ecology of Pyrenestes ostrinus (Cameroon, Gabon, CAR)
  • Distribution of Neotropical Migrants in Baja California, Costa Rica, El Salvador and Honduras
  • Seed Distribution of Hornbills in Equatorial Indonesia
  • Predation on Ground Nesting Birds in Okinawa and Proximate Islands
  • Limited Distribution of Endemic Birds in the Ryukyu Islands
  • Distribution of Endemic Birds in Ancient Landscapes of Southern Africa
  • MAPS project at San Francisco State University, Sierra Nevada Field Campus (Neotropical Migrant bird banding and analysis)



Education

University of California, Berkeley

  • B.S., Ecology and Evolutionary Biology
  • Graduate Studies, Population Ecology
1980 - 1985


Activities

  • Active member of Portland Audubon Society
  • Past President, Secretary, Vice President of the International Adventure Club (Tokyo)
  • Birding Guide for Oxalis Adventures (London - trips to Japan and Armenia)
  • Private trekking and birding guide for Japan, Australia, Southern and Central Africa


Skills

  • proficient in all standard PC office applications
  • database design, interface development, data manipulation (SQL Server, MySQL, Oracle, Sybase)
  • integration of financial systems (A/P, A/R, G/L) with inventory and merchandising systems
  • experienced systems analyst (Visual Basic, RPG, SQL, Cobol, C++)
  • experienced at data migration and conversion
  • data analysis, statistical analysis, data mining
  • point-of-sale design, integration, and implementation
  • sales audit, inventory control, merchandise performance analysis
  • proficient with multiple operating systems (Windows, Unix/Linux, OS/400)


References

Available on Request

No comments: